Contact Information

Draft. This policy has not been finalised. Items marked [PENDING] are still to be confirmed and nothing here is a commitment yet.

The details below are correct today; the full contact policy is being finalised ahead of launch.

Customer care

Email hello@therootist.com for anything to do with an order, a delivery, a return, a subscription, or a product question. Please include your order number if you have one.

[PENDING — support hours and target response time]

Legal notices

Email legal@therootist.com, or write to the address below marked Attn: Legal Department.

Mailing address

Rootist
1111 MacArthur Blvd.
Mahwah, New Jersey 07430
United States