Shipping Policy
Draft. This policy has not been finalised. Items marked [PENDING] are still to be confirmed and nothing here is a commitment yet.
Rootist ships within the United States. The details below are being finalised ahead of launch and are published here in draft so the terms are visible rather than absent.
Where we ship
United States only at launch. International shipping is not available yet.
Processing time
[PENDING — order processing window to be confirmed]
Shipping methods and rates
[PENDING — carrier, service levels and rates to be confirmed]
Free shipping
[PENDING — whether a free-shipping threshold applies, and at what order value]
Tracking
A tracking link is emailed when an order ships.
Lost, delayed or damaged parcels
Contact us and we will help. Returns and refunds are covered by our Return & Refund Policy.
